How It Works
Live in three steps
Upload Your Docs
Upload FAQs, policies, SOPs — PDF, DOCX, TXT, or Markdown. Multiple documents build a richer knowledge base for better drafts.
Paste Customer Email
Paste the customer email you need to reply to. No integrations, no API keys — just copy and paste the email text.
Get Cited Draft
AI drafts a reply grounded in your docs with source citations. Review it, copy to clipboard, and paste into your email client.
Built for accuracy and simplicity
Grounded in Your Docs
Answers sourced only from your uploaded knowledge base. No internet searches, no training data leakage — just your content.
Visible Citations
Every claim linked to the source document and section. Your team can verify any statement before hitting send.
Says "I Don't Know"
When docs don't cover it, the AI tells you honestly. No hallucinations, no made-up policies — protecting your reputation.
Copy & Send
Review the draft, copy to clipboard, paste into your email client. No integrations required — works with Gmail, Outlook, or any email tool.
Simple, transparent pricing
Monthly
- 2,000 drafts per month
- Buy extra credits anytime
- All features included
Frequently asked questions
No. Just paste the customer email text into the copilot. There are no integrations to set up, no API keys to configure, and no OAuth permissions to grant. Works with any email provider.
Awisol supports PDF, DOCX (Word), TXT (plain text), and MD (Markdown) files. Upload as many documents as you need — FAQs, policies, SOPs, product guides — to build a comprehensive knowledge base.
The AI tells you it doesn't have enough information to draft a reply. It will never make up an answer or hallucinate a policy. You'll know exactly when you need to write a response from scratch.
Citations appear inline as [Source: document_name] references within the draft. Below the draft, expandable source cards show the exact passage from each document so your team can verify every claim before sending.
Yes. Multi-tenant isolation ensures your data is completely separated from other accounts. Your documents and drafts are never shared with other users or used to train AI models. Data is stored on AWS in the US.
Yes. After receiving a draft, you can give instructions like "make it shorter", "use a more formal tone", or "add the refund deadline". The AI will revise the draft while keeping citations intact.
Stop Rewriting the Same Answers
Draft cited replies in seconds. Free trial — no credit card required.
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